Statement Runs

The Statement Runs page provides a filterable, sortable list of Statement Runs. Use the icons in the right column to view, update, or delete a statement run.

Statement Runs index page

Statement Runs can be in one of five statuses:

1. Pending: This is basically a draft status. The system will ignore this job as long as it stays in Pending status.

2. Starting: Change the status to Starting when you want the system to run your statements.

3. Processing: Once the system starts processing the job, it will change the status to Processing.

4. Completed: If the job completes successfully, the system will change the status to Completed.

5. Errors: If the job encounters errors, the system will change the status to Errors.

Use the Create link in the operations menu to create a new Statement Run.

Statements page

1. Choose the statement date, which defaults to today.

2. Choose the status, which defaults to Pending.

3. Choose the clients and/or groups you wish to include.

4. Click Preview to preview your Statement Run. The preview will display below the input fields.

Statements page with preview

In the Preview, you will see 'Suppress Payment' arrows in the last column. Click the arrow next to any payment you do not want to include in the statement and the system will suppress it by changing the statement date to 1/1/1900 and the row will turn light gray.

Use the Suppressed link in the Operations menu to show all the payments that have been suppressed. Then use the Suppress Payment arrows to un-suppress any payments.

Once you are satisfied with the Preview, click Save, which will take you to the statement run detail view.

Statement Run detail

Click the .xlsx button to download a ZIP archive containing separate Excel files for each client or group. You can further modify these or send them directly to the clients.

Once you are ready to generate the actual statements, update the Statement Run and change the status to Starting. The system will then submit the statement job to the batch system, which will run the statements and generate all the associated reports. When the process has finished, the system will add the statement number and change the status to either Completed or Errors.

Statement Run detail after processing completed

Click the Statements button to go to the Reports page. The statement reports will be in the last column.

If you are not satisfied with the resulting statements and need to make changes, return to the Statements page, select the run date and the clients or groups and click the Reopen button. That will clear the statement date and the statement number for all the payments on those statements. You can then make any corrections and re-submit your Statement Run by changing the status back to Starting.